If you forgot your password, it's about to expire, or you’d like to change it, you can reset it.
Depending on your role, you can also reset or create a password for someone else on your team.
Reset your own password
Reset your forgotten password
On the Limble login page, click Forgot password?
Enter your username.
Click the checkbox next to I am human.
Click Reset password.
You will receive an email with a randomly generated password.
Use the password to log into Limble. Once in the app, you can update your password if desired.
Reset your expiring or expired password
If your organization requires you to update your password, you'll need to do so every 90 days.
You will receive an email reminder 7 days before your password expires, and again 24 hours before it expires.
If you do not update your password in time, you will be required to do so at your next login attempt.
From the reminder email, click Update password.
On the Limble login page, enter your current password and new password, making sure to follow the character count and character type requirements.
Click Update password.
You will be logged into Limble.
When you update your password, the 90-day countdown is recalculated from that date. If you change your password a month early, 90 days from that day, you’ll have to update it again.
Reset your password for any reason
Update your password at any time from within Limble.
Click on your profile picture.
Click Change password.
Enter your current password and new password, making sure to follow the character count and character type requirements.
Click Update.
Reset a password for someone on your team
Send a randomly generated password
Super users and users with permission #87 can send other users a randomly generated password. This can only be done from the desktop app.
Go Configuration center > Users and access control > Users.
Click the three-dot menu to the right of the user.
Select Send new password.
Click Send password to confirm your choice.
The user will receive an email with a randomly generated password to log into Limble.
After login, they can update their password if desired.
Create a new password for someone else
Only Super users can create a new password for other users. This can only be done from the desktop app.
Go Configuration center > Users and access control > Users.
Click the three-dot menu to the right of the user.
Select Edit password.
In the new drawer, enter and confirm the new password.
Click Change password.
Limble won’t email the user their new password, so be sure to share it with them directly.
If the user doesn't see an email from Limble, have them check their spam or junk folder and move the message to the inbox to avoid this in the future.